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Nick from Reliable Heating & Cooling was contacted by my warranty company to come out and check out my furnace in the middle of the night. I am so glad that they contracted him out for the job. Our furnace ignition wasn't lighting and he was able to come in and took his time diagnosing the problem to to ensure that he was fixing the right part. He explained each step he was taking and made sure I understood what he was working on.
So many HVAC contractors are out to cheat their customers, but Nick was genuine and kind. He didn't have the part that was needed to fix the furnace in his truck but was able to get our furnace to run through the night to keep the house warm until he was able to return in the morning with the part we needed.
He was also very upfront as to what the warranty company was going to try to do and what they would or would not cover ensuring that I knew exactly what i would be paying for.
I definitely recommend Nick from Reliable Heating & Cooling for your potential future repairs. They are the most honest company I've worked with by far.
My furnace stopped working this previous week on a fairly cold evening. With no knowledge in fixing furnaces, I called several HVAC companies in the area after hours (around 7:30 pm), but was only able to get ahold of Reliable Heating and Cooling. Nick came out to my home, diagnosed the problem, and even went to pick up the necessary part from a supply local supply store. He repaired my furnace in a swift timeframe, and educated me about the repair along the way. I am incredibly pleased with the business! Definitely will reach out to them again if I have any future issues!
Absolutely amazing! Nick came out and gave me the best quote for central air out of 5 different companies here in Springs/Fountain. I'm so glad I was referred to him. I don't think anyone else could of done the job he did! Thank you Nick so much!
Nick is professional, efficient and trustworthy. I would not hesitate recommending this company and will be a customer from here on.
Nick did a service on my furnace. This was a high dollar unit installed by a supposedly reputable firm. He found several installation errors that they had missed on the initial install and subsequent services. He fixed those and also included procedures the other guys should have included in their basic service, but charged extra for- like cleaning the blower cage. He also found deficiencies in the work done 3 months ago on the other service.
Awesome experience. Our furnace stopped working at our new house and the inside temp was 48 degrees. Nick wasn't sure if he could make it to my house that day because he had a lot of similar calls, but he called me back at 6:30pm that evening to say he could be at my house by 7pm. He was able to get the furnace back on and heat the house. He came back to replace the part that was defective the next week and we have no more issues. He also noticed an issue with my hot water heater while working on the furnace and fixed that at the same time! I won't call anyone else or recommend anyone else moving forward with my new home. Thank you Nick!
Amazing customer service and got us a very fair deal on a new furnace. Nick went above and beyond when our furnace died the same week we brought a new born home.
Can't speak more highly of this company! Great service and great price.
This is a great company!!! Nick came out and serviced our furnace and home humidifier from top to bottom. He was right on time for our scheduled appointment. He also took the time to explain what he was doing and why. He was also able to fix our leaking water heater. He is very honest and trustworthy with great pricing. I will be a customer for life.
Nick recently cleaned and serviced our furnace. I appreciated his honest and professional approach. His price was fair and I felt comfortable with following his recommendation. I would use his service again and have already recommended him to a friend.
Nick was professional, extremely competent, and took his time to explain the process and went through my options. Highly recommended!!!
5 Stars! *****